Our homes are packed with modern technology that makes life convenient, comfortable, and better than ever. However, this technology needs serviced, as breakdowns and issues do come up. At A-TEMP Heating, Cooling & Electrical, we proudly provide these services to our customers, ensuring their home gets the repair, replacement, installation, and maintenance services they need to get back to life as normal.
Over the years, we’ve grown into one of the most trusted names in our community, and that means we’re always looking to expand our team and continue to do what we do best.
A-TEMP Heating, Cooling & Electrical knows that the secret to success is hard work, but hard work itself doesn’t mean anything unless it’s rewarded in turn. We take pride in being a great place to work, offering a wide range of perks for employees as well as a family-like atmosphere.
We’re looking for qualified, solutions-oriented individuals who have a passion for customer service, a detailed knowledge of their trade, and a can-do attitude to come on board and become part of our esteemed crew of professionals.
CUSTOMER CARE REPRESENTATIVECustomer care representatives are the primary point of contact between customers and our company. These individuals are responsible for recording customer information accurately, scheduling appointments, answering customer questions, conducting outbound calls, and keeping our entire business organized and moving smoothly. This position requires a detail-oriented individual who is capable of multi-tasking, answering customer inquiries, quickly and accurately completing data entry, selling additional services, and handling the phones with an upbeat attitude!This is a full-time position.We offer a number of great benefits, including:Health, dental, and life insurancePaid vacation and sick timeA positive working environmentRequirements:Minimum of one year of experience in a customer service-focus industry (heating and cooling or hospitality industry experience preferred)Minimum of one year of experience in a call center position (home service industry call center is a plus!)Must be proficient with computers, including common programs like Microsoft Office suite, email programs, and moreMust have outstanding verbal and written communication skills, including being comfortable communicating with customers over the phoneMust have outstanding attention to detailMust be proficient in data entry at high speedsHourly wage: $14.00 - $16.00 (depending on experience)
RESIDENTIAL SERVICE TECHNICIANResidential service technicians are tasked with providing repairs, diagnostics, and inspections for residential customers. Ideal candidates will be solution-oriented and be proficient at finding cost-effective, fast, and high-quality solutions to all types of HVAC or electrical issues. This is strictly a residential service position—no light commercial, no new construction, and no oil furnace work. We provide year-round work with an extensive support team. Ideal candidates will have previous experience, own their own basic tools, and have a clean driving record.Requirements:Minimum of 2+ years of experience (strongly preferred)Must be able to demonstrate considerable skill and mastery of their tradeMust have NATE and CRF certificationMust have exceptional written and verbal communication skillsMust demonstrate outstanding customer service skillsMust have an insurable driving record Must own basic HVAC or electricians’ tools
MAINTENANCE SERVICE TECHNICIANOur maintenance service technician is an entry-level position and a great way to start your career in the lucrative and ever-growing HVAC industry. Maintenance service technicians are responsible for performing preventative procedures on either heating and cooling or electrical systems as well as minor repairs. Ideal candidates will be detail-oriented, solution-motivated, and be capable of detecting potential problems in all types of different heating and cooling or electrical equipment.Requirements:Must have a trade school completion certificate or other relevant educationMust be able to demonstrate considerable mastery and skill in their tradeMust be willing to pursue and obtain NATE and CRF CertificationMust have an insurable driving historyMust be able to demonstrate exceptional customer service skillsMust have outstanding verbal and written communication skills
RESIDENTIAL INSTALLEROur residential installers are those who are responsible for installing and configuring new HVAC equipment in the homes of customers all across the Portland area. This position requires extensive knowledge of all types of HVAC equipment, including gas furnaces, heat pumps, air conditioners, ductwork, and more. Ideal candidates will possess their own tools, be capable of working both on their own and in a team-based environment, and have exceptional customer service capabilities.Requirements:Must have journeyman level experience installing HVAC equipmentMust be CFC Certified (NATE Certification not required, but preferred)Must be able to install and troubleshoot new installations of gas furnaces, heat pumps, air conditioners, and other residential heating and cooling equipmentMust be able to work with sheet metal and ductworkMust be able to lift up to 60 pounds unassistedMust be comfortable working in tight spaces and in hot and cold weatherMust have an insurable driving record Must own basic HVAC installer’s tools