7 Questions to Ask Before Installing a Heat Pump

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7 Questions to Ask Before Installing a Heat Pump
June 2, 2025

Heat pumps are changing the way homeowners think about heating and cooling—offering an energy-efficient, cost-effective alternative to traditional systems. But with so many options and technical details, it’s easy to feel overwhelmed before installation.  

Asking the right questions early on can clear up the confusion and set you up for success. To help you navigate the process with confidence, here are the top seven questions to ask before you schedule a heat pump installation in Gresham, OR.

expert doing heat pump installation Gresham OR

1. Is a Heat Pump Suitable for My Home and Climate?

Not every heat pump works the same in every environment. Air-source heat pumps are common and effective in moderate climates, but can struggle in extremely cold temperatures.

On the other hand, ground-source (or geothermal) heat pumps perform well in colder areas but typically involve higher upfront costs due to installation complexity.

Besides climate, your home’s size, insulation, and layout play a big role in whether a heat pump is the right choice. A professional assessment will help determine if a heat pump can deliver efficient heating and cooling for your home.

2. What Size Heat Pump Do I Need?

A unit that’s too small will work overtime, driving up energy costs and risking premature wear. A unit that’s too large will cycle on and off too frequently, causing uneven temperatures and unnecessary energy use.

Professionals perform a load calculation, considering your home’s square footage, insulation quality, and windows, to recommend the ideal size for your heat pump.

3. What Are the Installation Costs?

Heat pump installation costs vary depending on the type of system, home size, and complexity of installation. It’s important to understand the total upfront costs, including any necessary modifications to your home’s ductwork or electrical system.  

4. How Energy Efficient Is the Heat Pump Model?

Energy efficiency is a key factor in choosing a heat pump. Two important ratings to look for are the SEER (Seasonal Energy Efficiency Ratio) for cooling and the HSPF (Heating Seasonal Performance Factor) for heating.

Higher numbers mean better efficiency, which translates to lower energy bills. Make sure to ask your installer about the energy ratings of the models they recommend and what kind of savings you can realistically expect.

5. How Long Will the Installation Take, and What’s Involved?

Installation time can vary based on the type of heat pump and your home’s specific requirements. A typical air-source heat pump installation might take a day or two, while geothermal systems can require weeks due to ground loop installation.

Make sure to understand the timeline beforehand so you can plan accordingly. Also, ask if there will be any disruptions during the installation and what preparations you should make to ensure a smooth process.

6. What Maintenance Is Required After Installation?

Proper maintenance keeps your heat pump running efficiently for years, and it usually involves regular filter changes, annual inspections, and cleaning. Some installers offer maintenance plans that make it easier to stay on top of service needs.

Ask about what maintenance you’ll be responsible for and whether the company provides ongoing support after installation.

7. What Warranty and Support Are Offered?

A good warranty protects your investment. Ask about the length and coverage of warranties for both the heat pump equipment and the installation work.

Manufacturer warranties typically cover the unit itself, while installer warranties can provide peace of mind about workmanship.

Moreover, find out how easy it is to reach customer support if you encounter any issues down the line.

heat pumps outside after heat pump installation Gresham OR

Make the Switch with Expert Heat Pump Installation in Gresham, OR

Choosing and installing the right heat pump doesn’t have to be overwhelming. At A-TEMP, we bring over 50 years of experience installing, repairing, and maintaining heat pumps and other HVAC systems.

When you work with us, you can expect quality systems from industry-leading manufacturers, transparent communication, and a team of background-checked and drug-tested technicians committed to keeping your home comfortable all year.

Contact A-TEMP today for your heat pump installation and service needs—and experience the difference that expertise and integrity make.

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